Pinnacle Maintenance
The disruption to business caused by a telephone system breakdown is something no organisation wants to experience. Our telecommunications maintenance services ensure that this is one area our clients don't have to worry about. From fixing a faulty handset to recovery from a major power failure, our engineers across the UK provide expert support for hundreds of customers every day.
Once a fault is reported, our customers can have confidence that it will be resolved quickly and efficiently. If the problem is carrier or network related, our Technical Support team will carry out an initial assessment and then the service team will liase with either the network provider or Pinnacle's Voice & Data Team to resolve the problem
Maintenance Levels
We know no business stands still and our customers need to be able to change and add to their service agreement easily.
To find out which of our cost effective maintenance packages would suit your company's needs best, simply call our Customer Service Team on 0870 787 7870.
We recognise that our customers' businesses constantly evolve. They need to respond to both external changes driven by their clients, and internal organisational changes involving staff, locations and services offered.
Once we have taken over the maintenance of a customer's telephone system, we gain an instinctive understanding of their business. This means we are ideally placed to offer the additional services customers need to ensure their telecommunications infrastructure is responsive and flexible.
Equipment Sales
We supply the whole range of telecom’s accessories from handsets and headsets, to cordless phones, call loggers, voice recorders to voicemail systems.
We also offer best practice advice and guidance on the ideal products for your specific situation. Our extensive customer base means we have developed long term relationships with the leading telephone and telecommunications manufacturers over the years.
Our engineers undertake regular training with all these manufacturers, giving you confidence in our ability to provide the level of support you need.
Installations and Project Management
Whether it is installing a new system, relocating or upgrading an existing one, any project that impacts your business needs to be carefully planned and controlled
Our project management skills ensure that everything is scheduled to ensure minimum downtime and no disruption during software upgrades.
